1. My Claim

My Claim

Indlela yokufaka isimangalo

Landela lezi zinyathelo ukuze ufake isimangalo sakho se-VW EA189 Diesel Settlement ku-inthanethi.

Usuku lokugcina lwesimangalo
30 Mashi 2026
Hambisa kusenesikhathi ukugwema ukubambezeleka.
Gcina ikhodi yakho eyingqayizivele ilungile.
Kungenzeka ukuthi uthole isaziso nge-imeyili, i-SMS noma i-WhatsApp / Telegram esinekhodi ye-QR eyenziwe ngokukhethekile kanye ne-Hyperlink. Yigcine eduze—iyasiza ekutholeni irekhodi lakho eliyingqayizivele.
Qala isimangalo sami

Isinyathelo ngesinyathelo

  1. 1
    Zazise
    Faka inombolo yakho ye-ID yaseNingizimu Afrika noma inombolo yokuphasiphothi (uma ungengowaseNingizimu Afrika), noma inombolo yokubhalisa kwenkampani (uma imoto ibiyinkampani).
  2. 2
    Hlola & ulungise imininingwane yakho
    Bheka imininingwane egcwaliswe kusenesikhathi bese ulungisa noma yini engalungile ngaphambi kokuqhubeka.
  3. 3
    Layisha amadokhumenti asekelayo
    Bheka isigaba se-Amadokhumenti asekelayo ngezansi ukuze wazi kahle okufanele ukunikeza.
  4. 4
    Khetha indlela ozokhokhelwa ngayo
    Khetha idiphozithi yasebhange noma i-eWallet. Izidingo ziyehluka kancane (emininingwaneni ngezansi).
  5. 5
    Bheka kabusha & thumela
    Qinisekisa ukuthi konke kulungile, bese uthumela isimangalo sakho ngaphambi kuka 30 Mashi 2026.
  6. 6
    Landelela isimangalo sakho
    Uzothola isiqinisekiso esikrinini nomlayezo olandelayo onenombolo yakho yesimangalo. Ungabheka isimo nganoma yisiphi isikhathi ekhasini le-My Claim.

Amadokhumenti asekelayo

Uma kukhokhwa kwenye yalezi zibhanngi eziyi-15:
ABSA, Access Bank, African Bank, Capitec, Discovery, FinBond Mutual Bank, FNB, Grindrod, Investec, Mercantile, Nedbank, Sasfin, Standard Bank, Tyme, UBank
→ Kudingeka kuphela incwadi yokuqinisekisa yasebhange.
Uma kukhokhwa kwelinye ibhange noma nge-eWallet:
Nikeza:
  • Ikhophi eqinisekisiwe ye-ID yaseNingizimu Afrika / iphasiphothi (noma isitifiketi sokubhalisa kwenkampani), kanye
  • Incwadi yokuqinisekisa yasebhange (uma ukhetha idiphozithi yasebhange).
Iseluleko: Amafomethi amukelekile: PDF, JPG/PNG. Qinisekisa ukuthi amagama nezinombolo zibonakala kahle. Ukuqinisekisa makube kusha (kungcono ngaphakathi kwezinyanga ezi-3).

Ukhetha iphepha?

I-inthanethi iyashesha, kodwa ungafaka ngeposi noma ngokulethwa ngesandla. Faka:

  • Incwadi yokuqinisekisa yasebhange, kanye
  • Ikhophi eqinisekisiwe ye-ID noma isitifiketi sokubhalisa kwenkampani uma ufuna inkokhelo ye-eWallet noma ibhange lakho lingekho ohlwini olungezansi, kanye
  • Ifomu lesimangalo eligcwalisiwe (landa ekhasini le-Documents).

Iposi / i-courier (phawulwe ngeposi ngo-30 Mashi 2026): PostNet Suite #39, Private Bag X18, Rondebosch, 7701

Lezelwa ngesandla (ngo-30 Mashi 2026): Ebden House, Belmont Office Park, 12 Belmont Road, Rondebosch, Cape Town, 7700

Thola incwadi yokuqinisekisa yasebhange

Amabhange amaningi avumela ukuthi ulande incwadi ku-app noma ku-inthanethi. Uma kungatholakali, vakashela igatsha.

1) Ngena ku-Internet Banking → 2) Account Centre → 3) Khetha Confirmation letter → 4) Landa (gcina / phrinta).

1) Vula i-app & ungene → 2) Menu → 3) Documents → Bank confirmation letter → 4) Khetha i-akhawunti → 5) Khetha ifomethi (PDF/DOC) → 6) Landa.

1) App → ngena → 2) Account services / Documents → 3) Cela / landa incwadi yokuqinisekisa yasebhange.

1) App → ngena → 2) Khetha i-akhawunti → 3) Phezulu ngakwesokudla ⋯ → 4) Share proof of account → 5) Thumela nge-Email/WhatsApp/SMS.

1) App → More → Other Documents → 2) Account Confirmation Letters → khetha i-akhawunti → landa.

Akutholakali ku-inthanethi — cela incwadi yokuqinisekisa egatsheni.

1) App → ngena → 2) Accounts → khetha i-akhawunti → 3) Account Options → Account Confirmation Letter → imeyili noma landa.

Akutholakali ku-inthanethi — cela incwadi yokuqinisekisa egatsheni.

1) Bheka i-Welcome email (isithasiselo), noma 2) I-online banking → I-dashboard → khetha i-akhawunti → MyBriefcase → landa idokhumenti yokuqinisekisa.

Akutholakali ku-inthaneti — cela incwadi yokuqinisekisa egatsheni.

I-online banking → Overview → khetha i-akhawunti → Account details (Features) → Share proof of account via email.

App → ngena → vula i-akhawunti → thola Documents / Bank letters → landa i-Bank/Account Confirmation Letter.

App → ngena → khetha i-akhawunti → Your documents → View & Save → landa noma uthumele nge-imeyili.

App noma ipotali → Everyday Account → Account Information → Statements / Proof of bank account → kuthunyelwa ku-imeyili yakho.

App → ngena → vula i-akhawunti → Account details / Features → yabelana ngemininingwane ye-akhawunti → khetha i-email → thumela / landa.
Bona i-FAQ Iya ku-My Claim
Ngiyavuma ukusebenzisa amakhukhi ukuhlinzeka ngesipiliyoni esihle kakhulu somsebenzisi kule sayithi. Ngiyaqonda ukuthi ngingashintsha lezi zintandokazi nganoma yisiphi isikhathi.
Ubumfihlo