My Claim
Tsela ya go romela tleleime
Latela dikgato tse go romela tleleime ya gago ya VW EA189 Diesel Settlement mo inthaneteng.
Letsatsi la bofelo la tleleime
30 March 2026
Romela ka pele go qoba tiego.
Nna le khoutu ya gago e ikgethileng e siametse.
O ka bo o amogetse tsebiso ka imeile, SMS kgotsa WhatsApp / Telegram e nang le khoutu ya gago ya QR le hyperlink. E boloke gaufi — e re thusa go bona rekoto ya gago e ikgethileng.
Simolola tleleime ya me
Kgato ka kgato
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1ItsebegatseTsenya Nomoro ya gago ya ID ya Aforika Borwa kgotsa pasepoto (fa e se Moaforikaborwa), kgotsa nomoro ya ngodiso ya khamphani (fa koloi e ne e ruilwe ke khamphani).
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2Tlhola & baakanya dintlha tsa gagoLekola tshedimosetso e e tlatswitsweng pele mme o baakanye sepe se se phosagang pele o tswelela.
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3Tsenya ditokomane tse di thekangLebelela karolo ya Ditokomane tse di thekang fa tlase go itse sentle se se tlhokegang.
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4Tlhopha tsela ya go duelelwaTlhopha peeletso ya banka kgotsa eWallet. Ditlhokego di fapana go se kae (dintlha fa tlase).
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5Lekola & romelaNetefatsa gore tsotlhe di nepagetse, mme o romele tleleime pele ga 30 March 2026.
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6Latela tleleime ya gagoO tla bona netefatso mo skrineng le molaetsa o o latelang o nang le nomoro ya gago ya tleleime. O ka lebelela maemo nako nngwe le nngwe mo letlakaleng la My Claim.
Ditokomane tse di thekang
Fa tefo e tsenngwa mo e nngwe ya dibanka tse 15 tse:
ABSA, Access Bank, African Bank, Capitec, Discovery, FinBond Mutual Bank, FNB, Grindrod, Investec, Mercantile, Nedbank, Sasfin, Standard Bank, Tyme, UBank
→ Go tlhokega fela lengwalo la netefatso la banka.
Fa tefo e le kwa bankeng e nngwe kgotsa ka eWallet:
Neela:
- Kopi e e netefaditsweng ya ID ya SA / pasepoto (kgotsa setifikeiti sa ngodiso ya khamphani), le
- Lengwalo la netefatso la banka (fa o tlhopha peeletso ya banka).
Kgakololo: Difomete tse di amogelwang: PDF, JPG/PNG. Netefatsa gore maina le dinomoro di bonala sentle. Netefatso e nne e svelelang (mo dikgweding tse 3 fa go kgonega).
O rata pampiri?
Mo inthaneteng ke tsela e potlakileng, mme o ka romela ka poso kgotsa ka go isa ka diatla. Akaretsa:
- Lengwalo la netefatso la banka, le
- Kopi e e netefaditsweng ya ID kgotsa setifikeiti sa ngodiso ya khamphani fa o batla eWallet kgotsa fa banka ya gago e se mo lenaneng la fa tlase, le
- Foromo ya Tleleime e e tlatsitsweng (kopolola mo letlakaleng la Documents).
Poso / courier (letshwao la letsatsi pele ga 30 March 2026): PostNet Suite #39, Private Bag X18, Rondebosch, 7701
Isa ka diatla (ka 30 March 2026): Ebden House, Belmont Office Park, 12 Belmont Road, Rondebosch, Cape Town, 7700
Bona lengwalo la netefatso la banka
Dibanka di le dintsi di letla go kopolola lengwalo mo app kgotsa mo inthaneteng. Fa go seyo, etela lekala.
1) Tsena mo Internet Banking → 2) Account Centre → 3) Tlhopha Confirmation letter → 4) Kopolola (boloka/printa).
1) Bula app & tsena → 2) Menu → 3) Documents → Bank confirmation letter → 4) Tlhopha akhaonto → 5) Tlhopha fomete (PDF/DOC) → 6) Kopolola.
1) App → tsena → 2) Account services / Documents → 3) Kopa/kopolola lengwalo la netefatso la banka.
1) App → tsena → 2) Tlhopha akhaonto → 3) Kwa godimo ka fa nnogeng ⋯ → 4) Share proof of account → 5) Romela ka Email/WhatsApp/SMS.
1) App → More → Other Documents → 2) Account Confirmation Letters → tlhopha akhaonto → kopolola.
Ga e bonale mo inthaneteng — kopa lengwalo la netefatso kwa lekaleng.
1) App → tsena → 2) Accounts → tlhopha akhaonto → 3) Account Options → Account Confirmation Letter → imeile kgotsa kopolola.
Ga e bonale mo inthaneteng — kopa lengwalo la netefatso kwa lekaleng.
1) Tlhola Welcome email (sekgomaretsi), kgotsa 2) Inthanete banking → Dashboard → tlhopha akhaonto → MyBriefcase → kopolola tokumente ya netefatso.
Ga e bonale mo inthaneteng — kopa lengwalo la netefatso kwa lekaleng.
Inthanete banking → Overview → tlhopha akhaonto → Account details (Features) → Share proof of account via email.
App → tsena → bula akhaonto → batla Documents / Bank letters → kopolola Bank/Account Confirmation Letter.
App → tsena → tlhopha akhaonto → Your documents → View & Save → kopolola kgotsa imeile.
App kgotsa portal → Everyday Account → Account Information → Statements / Proof of bank account → e romelwa go imeile ya gago.
App → tsena → bula akhaonto → Account details / Features → abelana dintlha tsa akhaonto → tlhopha imeile → romela/kopolola.