Contact

Contact the Settlement Notice & Claims Administrator

We’re here to help with questions about the VW EA189 Diesel Settlement process, documentation and timelines.

Important:
Before contacting us, please review the FAQ page — it answers most common questions.

Physical Address

Second Floor, Ebden House
Belmont Office Park, Belmont Road
Rondebosch
Cape Town, 7700
Open in Maps

Mailing Address

PostNet Suite #39
Private Bag X18
Rondebosch, 7701

By Mobile

Telephone: +27 (0)87 012 6453

WhatsApp/ Telegram: +27 (0)60 520 0402

By Email

claims@spotsettlements.co.za

You’ll receive an acknowledgement once your message is received.

Email Us

PDF, JPG/PNG, DOCX. Do not include bank card numbers or passwords.

By submitting this form you agree to our Privacy Notice. For claim submissions, please use the My Claim page.
FAQs

Answers to common questions about eligibility, documents, deadlines and more.

Go to FAQs
Key Dates

Objection and opt-out deadlines, claim submission windows, and more.

View dates